FREQUENTLY ASKED QUESTIONS
Choosing where to have your gift list is an important decision. We have included our most frequently asked questions below but if you have any further queries, please do not hesitate to contact us.
CREATING YOUR WEDDING LIST
BUILDING YOUR LIST
HONEYMOON
- First line of the address and postcode used to register your account (for your security)
- Account holder name
- Account number
- Sort code
CHARITY
CUSTOM GIFTS
We want you to have the list of your dreams and although we have over 40,000 products to choose from on our website, we understand that there may be items that you would love to add that are not available from one of our brand partners. You can add a custom gift through your online account under the tab “add an item from another website” by entering the products URL.
If the item/s are purchased by a guest, we will send you an e-mail asking whether you would like us to go ahead and order the item straight away for you. We advise you to go ahead with this as it means there is less chance of an item becoming unavailable or changing in price. Alternatively, you can wait until after the wedding to decide if you would like to take this product or swap it for another item within our brand offering. Unlike other wedding list providers, we offer no limits on the amount of custom products you decide to add to your list!
CASH CONTRIBUTIONS
- First line of the address and postcode used to register your account (for your security)
- Account holder name
- Account number
- Sort code
FINANCIAL GUARANTEE
CLOSING YOUR LIST
DELIVERY
*Complimentary delivery may not be applicable for larger and/or heavier items, such as furniture and outdoor products. Please kindly contact us if you have a question regarding delivery charges on any of these items.
*Complimentary delivery may not be applicable for larger and/or heavier items, such as furniture and outdoor products. Please kindly contact us if you have any questions regarding delivery charges on any of these items.
Please kindly contact us if you have any questions regarding delivery charges on any of these items.
STORAGE
RETURNS AND EXCHANGES
If you receive any items that are damaged or faulty within your gift delivery, please ensure that you contact us within 7 days of receipt, and we will be delighted to arrange a replacement for you.
- Your full name
- Postcode used to register your account
- Details of the item that is damaged or faulty